Monday, 2 July 2012

Online ID Fraud - Advice


ID Theft and online fraud is on the increase and even those who have taken precautions to ensure letters are shredded and passwords are protected have succumb to ID theft.

If you are contacted by anyone claiming to be a bank, beware, do not disclose any personal information over the phone and request that they write to you, make them aware that you will only be prepared to go to the local branch and discuss matters face to face.

Get in touch with one of the credit reference agencies listed below, I found Equifax to be the most user friendly.

Also get in touch with Royal Mail to make sure your mail is not being re-directed to another address - 01332 62 72 00 (Derby)
It's also worth ringing Action Fraud Helpline on  0300 123 2040, especially if you have been asked to provide a crime reference number.

Ring or write to the relevant bank and raise any concerns with them;

Santander 0845 972 4724 - Fraud Line - 01908 343 925

Barclaycard KOD
52 Saffron Road
Leicester
LE18 4US

The addresses of the credit reference agencies are:
Equifax Ltd
Credit File Advice Centre
PO Box 1140
Bradford
BD1 5US
0844 335 0550

Callcredit Plc
Consumer Services Team
PO Box 491
Leeds
LS3 1WZ
0870 060 1414

Experian Ltd
Customer Support Centre
PO Box 8000
Nottingham
NG80 7WF
0844 481 8000
www.experian.co.uk

Be careful you do not disclose any information to anyone posing to be a survey or consumer company.
The Telephone Preference Service (TPS) is a free service. It is the official central opt out register on which you can record your preference not to receive unsolicited sales or marketing calls. It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make such calls to numbers registered on the TPS unless they have your consent to do so.

If you still receive call you need to obtain as much details about the company and make a complaint on the following website:

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